There is no minimum order size for Retail customers.
A Burning Desire cannot be held responsible for delays in shipping.
All errors in pricing or calculation are subject to correction.
Occasionally a fragrance might be out of stock. If we cannot fill your
order after 5 business days you will be contacted regarding how to
proceed. If for any reason we are unable to meet your expectations
regarding out of stock items you may cancel your order at no cost.
Please contact us at
firstname.lastname@example.org if you have any questions.
Shipping & Handling
All shipping will be FOB Wesley Chapel, FL 33543. Shipping will be Fed
Ex Ground unless specified by the customer. Other shipping methods may
incur additional costs. Please contact us at
email@example.com if you have any questions.
- Orders up to $20.00 will be charged $5.95 for shipping
- Orders from $20.01 to $50.00 will be charged $8.95
- Orders from $50.01 to $150.00 will be charged $11.95
- Orders over $150.01 will ship free of charge
These costs include all packaging, handling, and freight charges via
Fed Ex Ground.
Most Retail orders ship in 2-3 business days from receipt of order.
Depending on where you are shipping to, shipping time can add up to 1
week to the delivery period.
Returns & Credits
Your satisfaction is 100% Guaranteed. If you are not completely
satisfied with your candle purchase please contact us via phone at
(813) 907-1239, or e-mail us at
firstname.lastname@example.org to arrange for return authorization
and credit. Cash refunds will not be given. We will extend an online
credit for the full purchase price of the returned items. Items may
not be used to qualify for the credit.
Return shipping costs will be the customer's responsibility.
Damage / Freight Claims
All damage claims must be reported in writing to A Burning Desire
within 3 business days of receipt. Reports should be e-mailed to
email@example.com. Hold all product and packaging
materials in case the carrier would like to inspect them. You can also
contact us via phone at
A Burning Desire
As A Secure Payment Gateway
A Burning Desire
Passion For Candles - Mailing ONLY
1221 Bruce B Downs Blvd
Wesley Chapel, FL 33543